Brother Printer is one of the fastest-selling printers in the market. Brother Printers are well known for their good quality printing and performance. They are the perfect combination of complex hardware. With the increase in printer technology, even the numbers of errors have gone up. Brother Printer is also included in the list of printers that face errors. Brother Printer error code E51 is the recent error that is added to the list. If you are using Brother Printer and facing the same kind of error then no need to worry as we will discuss the solutions of this error in this blog. If you want to talk to experts then you can get in touch with the Brother Printer Support team to know more about the error.
The main reason for the error E51 is due to printer’s laser beam, lid or mirrors that are not evenly placed inappropriate solutions and as a result, you get this error on your printer LCD screen or PC screen. Also, once you face this error you need to check if the ink cartridge is placed properly and also you have to check if the other features are placed properly before you start using the printer. So, if you are facing the same error then go through the complete blog and you will get the complete solution.
Steps to fix Brother Printer error code E51-
Step 1: Working with the front cover of the printer
• First, open the front cover of the printer and then leave the printer for at least 10 minutes to let the printer cool down
• Next step is you need to take out the drum unit as well as the toner cartridge. But be very careful when you take out these things. There are possibilities that the jammed paper may be pulled out via drum unit or even maybe with toner cartridges assembly
• These step will lead to the release of the paper so it will be easy to remove out of the paper tray opening area
• At last, you can now close the front cover carefully and proceed with proper guidance to fix the Brother printer error code E51
Step 2: Managing the drum unit
• You have to make sure that you don’t put the drum unit and the toner cartridge assembly directly at the back section
• Now pull the paper tray out of the printer completely
• Now you can pull out the jammed paper and then open the back cover which should be “face-up output tray”
• Now you can carefully pull down the tabs located towards left and right-hand sides to easily open the fuser cover
Step 3: Working with the fuser cover
• The first step is to close the fuser cover and then the back cover which will be face-up output tray
• Take out the duplex tray of the printer
• Then the jammed paper will be out of the printer and the duplex tray
• Also, make sure that you have not left out any jammed paper inside the printer
Step 4: Working with the tray
• You can place the duplex tray back in the printer
• Then you can place the paper tray back in the printer carefully
• Then pull down the green lock lever device and take the toner cartridge out of the drum section
• You need to clear all the jammed papers if you find any inside the drum unit
Step 5: Working with the toner cartridge
• Now place the toner cartridge back on the drum unit till you hear it locked completely into its appropriate place. The green lever lock will lift automatically if everything is done accurately
• Now open the front cover, place the drum unit as well as the toner cartridge assembly back into the device
Step 6: Confirmation
• You need to confirm that the toner cartridge and the drum unit have been placed properly. If the drum unit is not placed properly then you will still face the paper jam problem with the Brother Printer
• Now close the front cover
• At last, make sure that the error LED light and the Ready LED light both are turned off
Contact Brother Printer Support team at their toll-free number +1-888-621-0339
If the above-mentioned steps don’t help you then the best option is to get in touch with the Brother Printer Support team at their toll-free number. The team is available 24/7 for assistance at a reasonable price.